Mungo Homes
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are LIARS!! They are thieves!!!
- Treatment i have received
- Poor paint jobs
- Quality of work
Preferred solution: Full refund
User's recommendation: Do NOT buy a Mungo Home! A mobile home is built better!
Major problems with our Mongo Patio home since 2002 in lexington Parkside Patio subdivision.adio subdivision
We bought the 4th home in our life for an easy maintenance dwelling in our retirement. I complained to the construction project manager and was told that's the way we do things here in SC?
The list of problems through the 18 years some which have been addressed but they still go on and on.
with the list of issues--
1. The sales office told me that it would cost another $1000 to complete the house as was shown to us by their sales person that we thought we bought.
2. I visited the job-site and found that all the ceilings were covered with (popcorn) surface finish, we asked for smooth finish. Again we ask the project Mngr.about this but again (no response.) Finally they started over and made the walls smooth.
3.
During this initial construction it was discovered that the ceiling framing installed was for a flat ceiling.. We were shown a finished home with a vaulted ceiling that we had selected. Again they wanted $1000 to correct.
4. They installed wooden siding with the specified USB grade siding.
After 2 years or so, we complained that the USB board was warping out from the siding. We complained, then without a call to us, 2 men started cutting the board out without us not knowing what was going on? I found out that these men were from out of town hired only to resolve this issue.
These "craftsmen" cut the a/c power to one of the dining room outlets.
Mongo sent out an electrician which found that these 2 wires were cut to the outlet. He then asked a strange request to not show that error to the Mongo people?
CYA! ????
5. During an addition of a sun-room, i discovered that there was no insulation on any siding around the whole hose? When i asked the project Mngr.
about this he said that that's the way it's done in SC???
6. The interier framing was done by a monkey!
7. Their was conversations with their home office but no satisfaction.
8. The landscaping company has not porvided a springler watering system for the last 2 years.Our lawns have been damaged by some carless workmen.by lawnmour cutting.the gress too short.
9.
Mongo has ignored the servicing of the trees that was planted in 2002. Now they are 60 foot high and present a danger the our home. The MJS
HOA refuses to acknowledge this issue even though it was planted by them.
We owners are looking for resolution to our issues. We wonder what our MJS dollars are used for?
donald4114@***.net
- No pride in work is a big con
- Good luck getting anything repaired
Preferred solution: Let the company propose a solution
User's recommendation: Review all other contractors before signing and be aware of MONGO!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHire a independent walk three person!!!
- Love the house land
- Treatment i have received
- No pride in work is a big con
Preferred solution: I want a walk threw with a blue tape and fix everything yesterday!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo help future consumers
- Some quality homes
- Awful customer service on build on your own land
Preferred solution: Dont get into this area of build your own home with one person and without top management who cares about the consumer. Just wasting everyones time.
User's recommendation: Find a true custom builder if this is what you are looking for because this will be a huge waste of your time!
No Help
User's recommendation: Buy a house from a quality home builder.
Hook, Line, Sinker
- Floor plan
- Negotiation on lot premiums allowrd
- Good communication of what is happening during your build
- Sloppy work like missing grout or crooked tiles
- Warranty is based on their opinion
- Good luck getting anything repaired
Preferred solution: Change the HOA m, give us the things we pay for in our fees, and make landscaping rules more reasonable rather than telling us yes or now with no rules to look at.
User's recommendation: Don’t buy unless you are happy with not getting anything handled after you move in.
Sloppy Work
Warranty
- Floorplan
- Good luck getting anything repaired
Preferred solution: Let the company propose a solution
Drywall covering a sink cleanout
We bought our Mungo Home in January 2018. Since then, we had decided to replace our pedestal sink in our half bath with a small vanity.
We could not figure out why the cabinet would not go up against the wall. After further investigation, we notice the wall had a large bump. We ended up cutting the drywall to see what was back there and discovered that the drywall was installed over the cleanout for the sink. As you can see in the photos, the wall is warped because of this.
When we contacted Mung Homes about this, they told us that our warranty had expired and there was nothing they could do.
They sent me the number of the drywall company; they said they worked with, only to find out the drywall company would not touch a Mungo Home. I would not recommend a Mungo Home to anyone if this is how they conduct business.
- Beautiful homes
- Good luck getting anything repaired
- Once the warranty ends
Preferred solution: All I want is the wall fixed correctly and paint ready
Air Condition
To Whom it May Concern:
I'm writing to voice my complaint/concern I closed on this Mungo home on August 2016.7 Brown Tulip Dr SW Huntsville,35824 Oak wood Estates Lot 24.I been in here for 3 yrs for the most part it has been uneventful except for some cosmetics which Ive come to grips its not going to change because everything is about money. However the Air Conditioner is a different story it is leaking mine you this a relatively new unit its leaking from the Duct system and it has been leaking for awhile I happened to look up to the ceiling in my closet and notice a discolored stain that's indicative of a leak I immediately think the worst the roof is leaking I'm hoping and praying that's not the case.
I investigate to my relief and my frustration I discover its the air condition unit the duct work that's attached to the unit has a lot of water in the insulation I tried to call the people (All Weather Heating and Air conditioning) who actually installed it of course to no avail its a Holiday Weekend I get that. However I was able to reach someone else they showed up in about 1 hour after I called very professional He inspected the unit and determined its poorly insulated and that the air is getting into the system causing the air to mix with the cold air causing condensation build up thereby causing the duct to become soggy wet and ultimately leak. He also showed me with my hand where you can feel the air cold seeping from the unit in various places.He also thought something most of happen or something was done to the unit and ask if I was the original owner I said I was and that the only thing that happened to the system was that it wasn't cooling upstairs like it should they(All Weather) came back when I first moved in and over a 2 day period did some extensive duct work, put in some dampers for zones, a vent in the mother-in law suite bathroom that was missing and put a thermostat upstairs that wasn't there previously. I understand that you may need to have refrigerant added to the system which I had done since Ive been here however for a unit that's going to need major work I feel like this should be covered by the either builder or the company who installed it.
I would understand if I had been in here maybe 8 -10 years but this was a spanking brand new home.I'm sure the question is why do you feel this is true because first the gentleman has no reason to lie 2nd he came out on a Sunday and he didn't charge me to tell me that unlike All weather when I called about a smell the came guy out but didn't really do anything but charged me like $90.00 and lastly he didn't speak negatively about the other company besides I didn't tell him who installed it.
I'm seeking some recourse because this is no fault of mine. I Thank-you in advance for your attention to this matter
- Floor plan
Misrepresentation of price and agents difficultly to work with
Horrible Homes!! Don’t buy
Very unsatisfied customer
Preferred solution: Let the company propose a solution
HVAC System and Construction Problems
I had a Yates home constructed in Savannah Hyland Falls in 2015. We were the first to bring this model to the sub division from Columbia.
This was supposed to be my wife dream home. It turns to be a nightmare. Lets begin, the house was not ready for closing, 3 days before closing look like someone had threw a hand grenade in the place. No walk thru before closing.
Construction people had urinated in the lower bath tub. Major flood leak from the shower upstairs draining to bedroom below with 8 months. Floors squeaking all over the house. I have more problems but I want to let you know now the Lennox ac has gone out.
We are talking about 4 years till now. I have pictures of all the shotty work. The last 2 project managers must was from Mayberry out of three. I believe the motto should be quality before quantity.
This is missing from Mungo homes. Sometimes I wish that I would have stayed in my home in Augusta Ga.
Lesser payment, lesser taxes and it was a brick home. What a mistake!!!!
Uncle Dave
oleschool151@***.com
- Photos and presentation of their homes
- And maintenance crew
- Products used
- Quality of work
Preferred solution: They should have told the buyer at least of a defective product install. Also help me out on some of the repair bill.
One of the worst experiences of my life
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thnx